Job Overview

Position: Customer Service Officer I

Locations: Aman Branch Under Jimma Area Office; Dire Dawa and Dire Dawa Sabian Branches Under Adama Area Office

Deadline: November 29, 2023

Job Description

• Provide prompt and accurate information regarding the bank’s products and services.
• Listen to customers’ inquiries, concerns, and requests.
• Process withdrawals and cash disbursements accurately.
• Verify customer signatures and identification documents for transaction authorization.
• Issue bank statements, checkbooks, and debit cards to customers.
• Complete all necessary documentation and paperwork for customer transactions.
• Perform foreign currency exchange transactions based on customer requests.
• Carries out other duties as assigned.

Job Requirements

• Education: BA Degree in Accounting/Finance/Banking and Finance /Management/Economics or other related fields.
• Experience: 1 year of Experience in Banking operation as a Customer Service Officer

How to Apply

• Only highly qualified & short-listed candidates will be contacted
• Any physical application request will not be accepted
• The Bank has the right to cancel the post advertised
• Interested and qualified applicants are invited to register using the following Link :

https://docs.google.com/forms/d/e/1FAIpQLScB0_LkDt3WGtykkO7O2JdFPEsZDW9aUNLDGU2Nsn7xIrh3RA/viewform

Source: Aman Branch ; Dire Dawa and Dire Dawa Sabian Branches