Job Overview
Position: 2 Different Positions
Location: Addis Ababa/ Hawassa
Deadline: November 24, 2023
Job Position 1 – Customer Service Officer I
Required Qualification and Experience
BA Degree in Accounting/Finance/Banking and Finance /Management/Economics or other related fields with 1 years of Experience in Banking operations as a Customer Service Office.
Job Description
Will handle/Check account maintenance, payment, and collection transactions and respond to customer inquiries.
Handles cash and non-cash transactions and all customer requests at the branch.
Maintain proper Records and Files
Effects periodical payments on time.
prepares and Send Reminders for unpaid Documents.
Location: Under West Addis Ababa District
Position 2 – Relief Customer Service Officer I
Required Qualification and Experience
Education: BA Degree in Accounting, Finance, Banking and Finance, Management, Economics or other related
Experience: One (1) year of Experience in Banking operation as a Customer Service Officer.
Job Description
Provide prompt and accurate information regarding the bank’s products and services.
Listen to customers’ inquiries, concerns, and requests.
Process withdrawals and cash disbursements accurately.
Verify customer signatures and identification documents for transaction authorization.
Issue bank statements, checkbooks, and debit cards to customers.
Complete all necessary documentation and paperwork for customer transactions.
Perform foreign currency exchange transactions based on customer requests.
Carries out other duties as assigned.
Location: Hawassa Area
How to Apply
Apply through the following links:
Customer Service Officer-I for West Addis Ababa District
Relief Customer Service Officer-I for Hawassa Area Office
N.B.
Terms of Employment: Permanent.
Only highly qualified & short-listed candidates will be contacted.
Job title & place of work applied for should be stated.
Any physical application request will not be accepted
The Bank has the right to cancel the post advertised
Deadline: November 24, 2023
Source: elelanajobs.com
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