Amhara Bank S.C Job Vacancy

November 9, 2023

Job Overview

  •  Position: Customer Service Executive-II
  •  Location: Shashemene, Oromia
  •  Deadline: November 14, 2023

Essential Functionality

Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.

Generic Functions

  • Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
  • Provide services as per the service level agreement;
  • Contribute to the bank’s profitability as per the target set;
  • Engage in teamwork, collaboration, and transparency work practices
  • Adhere to internal control system and risk management program of the Bank;

Specific Functions

  • Engage and perform customer recruitment and account opening activities
  • Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
  • Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault;
  • Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
  • Retrieve customer signatures, pictures and verify customers,
  • Perform other duties as required.

Job Requirement

  • Place of Work: Shashemene
  • Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
  • Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position.
  • Female applicants highly encouraged
  • Only shortlisted candidates will be communicated
  • Hard copy or physical applications will not be accepted
  • The Bank has the right to cancel the job post

How to Apply

  • Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from November 9, 2023 to November 14, 2023 via

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