Micro Sun and Solutions Vacancy Announcement

October 13, 2023

Job Overview

  • Position: Junior Network Engineer/ IT Support
  • Job Time: Full-Time
  • Job Type: Permanent
  • Place of Work: Addis Ababa, Addis Ababa, Ethiopia
  • Posted date: 1 week ago
  • Deadline: October, 17/2023

Job Description:

Micro Sun and Solutions plc (MSS) is a system integrator company. It is currently engaged and provides services for the Educational Sector, Government, Banking, Insurance, Private sectors, Large Corporations, Telecom, Hotel industry, and Media Sector. MSS is seeking a Junior Network Engineer to design, implement and maintain network infrastructure for existing and upcoming clients. The successful candidate will be responsible for giving support, preparing a design, and implementing network solutions that will ensure client satisfaction. and also work on preparing a tender document under the supervision of senior staff.


  • Providing customers with IT support via desktop solutions, emails, and calls.
  • Assisting customers with account setup and application installations.
  • Ensuring optimal application functionality by configuring networks.
  • Troubleshooting IT issues by asking customers targeted questions.
  • Providing customers with step-by-step guidance to resolve technical problems.
  • Following up on technical queries and providing prompt feedback.
  • Prioritizing customer queries and escalating severe technical issues to Reporting personnel.
  • Documenting error reports and monitoring performance metrics.
  • Compiling IT instruction manuals and useful IT support resources.
  • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
  • Ability to meet deadlines and manage stress effectively in high-pressure situations
  • A strong sense of discretion and confidentiality required
  • Preparing tender documents
  • Proficient in reading schematics and work plans.


  • Experience level 1-2 years of experience
  • BSC degree in Computer Science/ Information technology/software & Electrical engineering
  • Strong knowledge of network hardware and software, including routers, switches, and firewalls.
  • Experience with network protocols such as TCP/IP, DNS, DHCP, and SNMP.
  • Relevant industry certifications such as CCNA, CompTIA, and other certificates.
  • Ability to work after hours, over weekends, and on public holidays with short or no notice.

How to Apply

Interested and qualified applicants who fulfill the above-stated requirements must attach copies of their credentials, CV, and application letter via email to [email protected] and cc  [email protected]

For further information, you may call on Tel no. 011-550-9040/41


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