Job Overview
- Organization: Ahadu Bank S.C
- Location: Addis Ababa, Dilla, Injibara and Woldia
- Deadline: Aug 28, 2023
Position 1: Customer Services Officer -I
Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions.
The Customer Service Officer I:
- handles cash and non-cash transactions and all customer requests at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
- Is responsible to make/Check front office customer service support at the branch.
Competencies Required
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Position 2: Customer Service Officer II
Qualification Requirement: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience Requirement: 2 (Two) years of relevant experience in a Bank.
The Customer Service Officer II:
- Is responsible to make/Check front office customer service support at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
- handles cash and non-cash transactions and all customer requests at the branch.
Place of work: Dilla, Injibara and Woldia,
Position 3: Office Assistant
Qualification: BA, BSC Information System, Management Information System, Secretarial Science and Office Management and other related fields.
Experience: A minimum of 3 years work experience as Administrative Assistant Secretary/ Receptionist or related activities.
The Office Assistance receives and welcomes guests in the waiting areas of the Bank, handles visitor inquiries, receives phone calls and handles sending/dispatching and receiving mails to the proper address.
Place of work: Addis Ababa
How To Apply
Interested and qualified applicants shall apply on the Below link:
Upload Credentials (Shall not be more than 10 MB and must be scanned as an all in one pdf format.
Position 1a nd 2: Apply Here
Position 3: Apply Here
- If you need more information, please call us on: +251 11 5260 795
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