Job Overview

• Organization: Ahadu Bank S.C
• Location: Addis Ababa, Dilla, Injibara and Woldia
• Deadline:  Aug 28, 2023

Position 1: Customer Services Officer -I

Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions. 

The Customer Service Officer I:

• handles cash and non-cash transactions and all customer requests at the branch.
• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
• Is responsible to make/Check front office customer service support at the branch.

Competencies Required

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Position 2: Customer Service Officer II

Qualification Requirement: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement: 2 (Two) years of relevant experience in a Bank.

The Customer Service Officer II:

• Is responsible to make/Check front office customer service support at the branch.
• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
• handles cash and non-cash transactions and all customer requests at the branch.

Place of work: Dilla, Injibara and Woldia,

Position 3: Office Assistant

Qualification: BA, BSC Information System, Management Information System, Secretarial Science and Office Management and other related fields.

Experience: A minimum of  3 years work experience as Administrative  Assistant Secretary/ Receptionist or related activities.

The Office Assistance receives and welcomes guests in the waiting areas of the Bank, handles visitor inquiries, receives phone calls and handles sending/dispatching and receiving mails to the proper address.

Place of work: Addis Ababa

How To Apply

Interested and qualified applicants shall apply on the Below link:

Upload Credentials (Shall not be more than 10 MB and must be scanned as an all in one pdf format.

Position 1a nd 2: Apply Here

Position 3: Apply Here

• If you need more information, please call us on: +251 11 5260 795