Job Overview

• Category: Accounting and Finance, Banking and Insurance
• Position: Junior Customer Relation Officers
• Location: Aware, Kalafo, Salahad, Kabridahar, Gode & Daror Woreda’s, Somali 
• Career Level: Junior Level (1+ – 2 years experience)
• Employment Type: Full time
• Salary: As Per Shabelle Bank Scale Salary Plus Attractive Benefit Package
• Deadline: Jun 3, 2023

Job Requirements

Educational and professional Requirement

•  BA degree/ Diploma in Economics, Accounting, Management or other Business-related Fields.
• Minimum of 2 years’ experience in banking or Microfinance institutions 

Job Description

Job Objective

To enhance customer satisfaction by serving them with due care and maximum efficiency and promote the Branch’s resource mobilization effort by cross-selling the Bank’s products. Attend customers and provide efficient and quality service to customers.

Key Duties & Responsibilities:

Evaluate credit worthiness by processing loan applications and documentation within specified limits.

• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics and set up debt payment plans
• Communicate with clients either to request or to provide information

How to Apply

Those who meet the above requirements should submit their short CVs (written in English) maximum of 3 pages and saved in PDF format (mandatory) with three professional referees and their contacts (both email and telephone) through https://shabellebank.com/contact-us/

NB: Please note that only short-listed candidates will be contacted at all stages of the selection process. Hard copies or physical applications will not be accepted.

The Bank has the right to cancel the post advertised.

We strongly encourage qualified female applicants to apply!